Skip to content
Write review For Business
  • Login

Contact Red Lion Hotels Customer Service

Red Lion Hotels Phone Numbers and Emails

Toll-Free Number:

  • (866) 437-4878
    Franchasing
Call customer service

Sales/ Reservations:

  • (800) 733-5466
  • (877) 737-9275

Red Lion Hotels Emails:

ir@redlion.com
privacy@rlhco.com
Privacy Inquiries
dpo@rlhco.com
sales@redlion.com
Is this your business?

Red Lion Hotels Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Red Lion Hotels is 8664374878. 70% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Wednesday. The average call time is 1 minute.

  • Be prepared for the call as Red Lion Hotels may ask you for the following information to identify you as a customer: first and last name, email or customer id or account no.

View full overview ›
PissedConsumer Club

Contact Information

Red Lion Hotels Website:

Red Lion Hotels Help Center:

Corporate Office Address:

Red Lion Hotels Corporation
1550 Market St #425
Denver, Colorado 80202
United States

Other Info (opening hours):

Other Location:

Spokane

201 W North River Drive,

Spokane, WA 99201, US

More contact details

Red Lion Hotels Rating Based on 147 Reviews

Rating details

1.4
more details
Customer service
Diversity of Products or Services
Billing Practices
Value for money

Rating stats

Rating trend

How Good is Red Lion Hotels's Customer Service?

Yunior Qyw
Yunior Qyw
Feels Disappointed | Nov 12, 2024

Can't reach them, over 20 tries

Read full quote
Shem Qcl
Shem Qcl
Feels Disappointed | Aug 01, 2024

i AM VERY ANGRY AT MY STAY AT YOUR HOTEL WITH A BED UNABLE TO SLEEP ON. ROOM105.

Read full quote
Lilley Zig
Lilley Zig
Feels Disappointed | May 19, 2023

Loved the professionalism and kind advice of RLH customer service rep, “Tara”,’who had the answers to all of my questions. and made a reservation for me.

Read full quote

Summary of Red Lion Hotels Customer Service Calls

347 TOTAL
CALLS
00:31 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Red Lion Hotels?

Product/ Service Question:

  • “Harassment complaint”
  • “Complaint”
  • “Complain about employee calling me a dumb ***”

Payments and Charges Question:

  • “Fraud”
  • “Pending charges”
  • “Falsely charged”

Request for Information Question:

  • “Concern”
  • “Unable to speak with management on important items left in hotel room. As well as possible fraudulent attempts on tap to pay”
  • “Speak to someone”

Refund Question:

  • “Refund”
  • “Disgusting hotel. Need immediate refund”
  • Would Luke a refund

Account Question:

  • “Forgotten item”
  • “Rewards”
  • “To redeem my 75 bucks towards next stay that was sent to me In an email still can't retrieve it I forgot my password so I clicked the help log in button to reset my password put my email in never got an reset password email”

Staff Question:

  • “Customer service issue.”
  • “Drugs and unprofessional service”
  • “Customer service needed”

Shipping and Delivery Question:

  • “Issue with the Kelso washington location”
  • “Major situation with COOS BAY location”
  • “I never received my security deposit back”

Activation/ Cancellation Question:

  • “Reservation cancellation”
  • “Cancel reservation”
  • Cancellation tefund

Return/ Replace Question:

  • “Change booking date”
  • “Forced room change for building construction”
  • “Change”

Cards Question:

  • “Money not being credited back to my card”
  • “Monry on my card”
  • “Credit card”

Employment Question:

  • “Its job related”
  • “Need w2”

Other Question:

  • “Management issue”
  • “Name of mattress brand”
  • “Poor experience”

Compare Red Lion Hotels Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Red Lion Hotels? What happened? What can we help you with?
Submit review Don't show this popup